THIS JOB IS SUPPORTED BY THE FUTURE JOBS FUND AND THE FOLLOWING ELIGIBILITY CRITERIA WILL APPLY; APPLICANTS MUST BE BETWEEN 18 & 24 AND HAVE BEEN IN RECEIPT OF JOB SEEKERS ALLOWANCE FOR AT LEAST 26 WEEKS. THIS IS A 6 MONTH PAID EMPLOYMENT OPPORTUNITY • To provide a high level of service to customers which include prospective tenants, tenants, estate agents, landlords, users of serviced apartments and other undefined key users of our services • To participate in local and national marketing by researching appropriate markets and to pro-actively market our services in writing and by telephone • Maintain high standard of lettings shop and office presentation • General administration procedures • Making and receiving telephone calls to book or otherwise deal with customer enquiries and bookings • Completing booking forms and other paperwork efficiently and effectively • Taking payments for services • Receiving and sending faxes • Word processing • General research • Filing and general admin duties • Checking apartment standards and ensuring apartments are ready for occupation • Sorting out laundry for collection and recording details • Collecting and delivering laundry • Resolving customer issues pre and post check in • Undertaking check in • Organising cleaners • Personal Assistant Service to Partners • Assist cleaners when absolutely necessary